Please Note: Effective March 2, 2022, users will be asked to set up multi-factor authentication (security questions and answers) when they sign into the Retrofit portal. This change is being implemented to make your Retrofit portal account more secure. The process should only take a few minutes to set up. Users will be asked to select from a list of predetermined security questions that they will then need to answer each time they log in from a new device or browser. If assistance is needed to set up the security questions, please consult the Retrofit Digital User Guide, call the Retrofit Support line at 1-844-303-5542, or email firstname.lastname@example.org.
Take advantage of our Retrofit training and resources to help you successfully complete your project application.
Contact us to learn more:
Email Retrofit@ieso.ca or call the Save on Energy Retrofit Support Line at 1-844-303-5542.
Hours of operation:
Monday to Friday, 8:30 a.m. to 5 p.m.
Need help getting started?
Give us some details about your project and we’ll call you back within two business days with some tailored advice.
Making energy-efficient upgrades to your food services business is easy and cost-effective with incentives offered by Save on Energy.
Saving energy and growing your bottom line go hand-in-hand. Learn more about available incentives for your greenhouse or farm.
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Attention to Program Participants (Including Applicants and Applicant Representatives): This system is owned and operated by the IESO. As a registered Program Participant, you have a unique and confidential User Account and Password to access this system and you agree to maintain their confidentiality. You specifically agree that you are exclusively responsible for all access to and any activity on this system that occurs through the use of your User Account and Password. If you become aware of any unauthorized use of your User Account or Password, you agree to immediately notify the IESO. The IESO is not liable for any loss or damage arising from any unauthorized access or use of your User Account and Password. As a registered Program Participant you must use this system in accordance with the Program Requirements and the Participant Agreement. If you do not agree with these terms and conditions, immediately advise the IESO and do not login to this system. The IESO reserves the right to restrict or remove access to this system at its sole discretion.