Save on Energy

New programs to be available through the 2021-2024 Conservation and Demand Management Framework launching the week of January 4, 2021.

Learn more about the framework and current program deadlines, including the Retrofit and PSU application deadline of December 4, 2020.

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Home Assistance Program

Better manage the electricity costs for your home or social housing property with help from the Home Assistance Program.

What is the Home Assistance Program?

Out-of-date household items can make electricity bills more expensive for your home or social housing property. The Save on Energy Home Assistance Program offers free energy-efficiency upgrades for income-eligible homeowners and tenants, and eligible social housing providers, as well as an in-home energy assessment to help uncover more ways to save.

How to get started

To sign up or learn more about the program:

Option One

Contact us by phone


or email us at

Option Two

Provide us with information and get a call back from the program service provider within two business days. 

What upgrades are available through the program?

  • ENERGY STAR®-certified LED light bulbs
  • Smart Power Strip
  • High-efficiency showerheads (standard and handheld)
  • Aerators (kitchen and bathroom)
  • Drying racks
  • Energy-efficient refrigerator
  • Window air conditioner
  • Additional attic or basement insulation*
  • Weatherstripping around doors and windows*
  • Smart thermostats*

*for homes heated by electricity

Program Eligibility

To be eligible, you must be a resident of an eligible non-profit housing property, OR be an individual who owns, rents or leases their residence, is listed as the primary or secondary utility account holder, and meets one of the following criteria:

  • Has an annual household income for the previous year that does not exceed the program eligibility limits.

  • Received one of the following eligible types of assistance in the past 12 months.

  • Qualified to participate in a natural gas low-income Demand Side Management (DSM) program during the past 12 months.
Read our social housing case studies
Finchview Villa Housing

Finchview Villa residents are resting easier since new energy-efficient light bulbs, a new ENERGY STAR® freezer and five ENERGY STAR® refrigerators were installed in the non-profit apartment complex for seniors near Ottawa.

The upgrades helped lower the residence’s annual energy costs by approximately $2,600, keeping overall operating costs in check.

By lowering energy costs, the residence is helping to make rent more affordable for the seniors living there.


Home Assistance Program


  • $2,600 in annual energy savings

  • Lower energy costs for the residence
  • Peace of mind for seniors


Aventine Co-op Homes

An energy audit at Aventine Co-op Homes in Kitchener, Ontario, an electrically-heated town home complex, identified a wave of upgrades to help individual members save on their energy bills and live more comfortably.

“The audit was a great catalyst,” said Paulette Clamp, Aventine’s Administrator. “We realized that switching to energy-efficient light bulbs was just one of many things we could do to help our members. Since the audit, we’ve installed new heaters, as well as patio and garage doors in most of the units to stop energy from leaking out. We’ve also started circulating notices and flyers with tips on saving energy.”

A free energy audit had a transformative effect on Aventine Co-op Homes and its members. Small changes led to bigger ones and to a whole new mindset about energy efficiency.


Home Assistance Program


  • Greater in-home comfort

  • Energy savings for co-op members
  • Incremental investments in energy upgrades

  • Energy efficiency awareness amongst members


YWCA Sudbury

When offered the opportunity to reduce operating costs at the Sudbury YWCA’s 10-unit transitional housing unit, and its emergency shelter for women and children, Executive Director Marlene Gorman didn’t think twice. Through the Home Assistance Program, she installed energy-efficient light bulbs and ENERGY STAR® refrigerators.

The savings made enough of a difference that the not-for-profit organization looked at other energy-saving measures to increase residents’ comfort and sense of security.

Now, with the money it’s saving on energy, the YWCA Sudbury can put more of its budget towards the day-to-day needs of women and children in crisis.


Home Assistance Program


  • Increased sense of safety for residents

  • Lower operating costs
  • Improved in-suite comfort for residents


Looking for additional support? Consider the following programs: 

Be aware

Save on Energy does not call homeowners to solicit participation in its programs. If you receive an unprompted call or home visit from a group claiming to be Save on Energy, please let us know by emailing