For residential customers
Save on Energy is changing. Learn more here.
Programs and incentives
The Heating and Cooling program has ended, and should not be considered for new HVAC projects. Contact your participating contractor for more information about program deadlines. If an application has already been submitted, you can check the status of your rebate online.
Questions related to existing projects can be sent via email to email@example.com, or over the phone through 1-877-688-3062. More information is also available on the Heating and Cooling program page.
The program is continuing unchanged, and participation remains open to low-income customers across the province. Customers interested in participating or who would like to learn more about the program can call 1-855-591-0877, email HAP@greensaver.org or to visit the Low Income Help page to learn more.
Existing energy-efficiency programming for Indigenous communities will be offered with additional communities being served under new program delivery and funding arrangements. More information about these programs will be forthcoming.
The Instant Discount program (also known as Deal Days) has been cancelled. No future events will be held. Over the years, Instant Discount events contributed to high levels of consumer awareness and action. Saving energy at home today is even more accessible to the average consumer with a broad range of affordable products, services and technologies now available. Visit our Advice and Tips page for more ideas about no-cost or low-cost ways to save energy at home.
Contact the Save on Energy call centre at 1-877-797-9473 for more information about changes to Save on Energy programs.
The provincial government has announced changes to the way energy-efficiency programs are delivered as part of its commitment to reduce electricity costs for customers. The ministerial directives can be found here and here. As a result, a new suite of energy-efficiency programs for businesses will be centrally delivered by the IESO. This means that Ontario businesses will continue to have access to incentives for retrofits and other energy-efficiency projects and see lowered energy costs, and all consumers will benefit in the long run.
Low-income consumers can continue to participate in the Home Assistance Program to support energy-efficient upgrades and help manage their hydro bills. While the Heating and Cooling program will be discontinued, consumers can look to www.SaveOnEnergy.ca for information and resources to help them reduce energy waste in their homes.
Existing energy-efficiency programming for Indigenous communities will serve more communities under new program delivery and funding arrangements.
The IESO will begin to deliver the new suite of programs effective April 1, 2019. For continuing programs, most customers shouldn’t notice an impact in service. There are, however, deadlines associated with the programs that are being discontinued. Please check individual program update pages for details.
The IESO manages Ontario’s power system in real-time, plans for its future energy needs and operates the electricity market. As part of these responsibilities, it oversees the delivery of energy-efficiency programs in the province. Conservation makes a lasting contribution to the province’s long-term energy needs by reducing and delaying the need for new power plants and transmission lines.
Looking ahead, the IESO is looking at ways that energy efficiency can compete against other available forms of supply to meet the needs of Ontario’s electricity system and will be talking to stakeholders about how it can enable this.
Programs for the 2019-2020 interim framework include:
In addition, energy-efficiency programming for Indigenous communities will continue with more communities to be added. More details will be forthcoming.
The following programs will be discontinued: Instant Discount, Heating and Cooling program, Audit Funding, Residential New Construction, High Performance New Construction, Existing Building Commissioning, Monitoring and Targeting. Please visit the program update pages for Residential, Small Business, Business and Contractors and Allies for more information about deadlines for existing applications.
Save on Energy offers consumers information and resources to become more energy efficient and save money. On this site you can access buying guides, case studies and practical advice about how to improve comfort at home or productivity at work.
Employers should also consider incentives that defray the cost of training staff on energy management practices, by visiting the Save on Energy Training and Support page.
If you are planning a project with a continuing program, you should see no or minimal impact. In most cases, project applications will be transferred to the IESO after May 1. If you have an existing contract with a program, your local hydro company will continue to support the project to completion. Contact your program provider or your local hydro company about any existing applications.
If your project is with a program that is being phased out, contact your program provider or local hydro company about project deadlines. You can also visit the appropriate program page to learn more.
If you have a project or application in the queue, call your program provider or local hydro company for an update. You can also call the Save on Energy call centre at 1-877-797-9473. You can also find program-specific email addresses on the program update pages for Residential, Small Business, Business and Contractors and Allies.
Local programs will also be ending. These include:
Please contact your local hydro company for more information about these programs.