CoolSaver Program
How it works
STEP 1:
Fill out the online registration form or give us a call to get your eligibility code and an approved list of qualified contractors.
STEP 2:
Schedule your preferred discounts with an approved contractor.
STEP 3:
Your contractor will use your code for your chosen instant discounts.
How to get Started
To sign up, find out if you are eligible, or learn more about the program:
Complete the form and receive a call or email from a program service provider within two business days
Reduce your energy bills with the CoolSaver program
The Save on Energy CoolSaver program helps homeowners and tenants in the Richview South area of Toronto, York Region and Ottawa upgrade their home cooling systems to reduce their electricity consumption and energy costs. The program offers incentives for air conditioner tune-ups, central air conditioner replacements, portable dehumidifiers, smart thermostats, and variable speed pool pumps.
This program is delivered in collaboration with Toronto Hydro, Hydro Ottawa, Hydro One and Alectra Utilities.
Eligibility
Participants must:
- be a resident in the program zone (see map below) and be a customer of Toronto Hydro, Hydro Ottawa, Hydro One or Alectra.
- be a homeowner or tenant of a single-family home, including a single-detached house, semi-detached house, row house and townhouse; tenants must provide a signed consent form from the homeowner.
- enter into a Program Agreement with the IESO to undertake the efficiency upgrades/actions and sign a work order to complete the upgrade/actions by December 31, 2024.
- have at least one or more eligible measures implemented; existing equipment that may require replacement must not have been previously incented.
- be located in the following areas with the first three digits of the postal code shown below.
| Richview South (Toronto) | York Region | Ottawa Region |
|---|---|---|
|
M5E, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5T, M5V, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6S, M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9C |
L3L, L3P, L3R, L3S, L3T, L4B, L4C, L4E, L4G, L4H. L4J, L4K, L4L, L4S, L6A L6B, L6C, L6E, L6G, L7B |
K1V, K1X, K2J, K2K, K2L, K2M, K2S, K2T, K2V, K2W, K4M, K1A, K1B, K1C, K1E, K1G, K1H, K1J, K1K, K1L, K1M, K1N, K1P, K1R, K1S, K1T, K1W, K1Y, K1Z, K2A, K2B, K2C, K2E, K2G, K2H, K2P, K2R, K4A, K4B, K4P |
Measures Available
The table below includes a list of eligible measures for the CoolSaver program and the incentive levels for each measure.
| Energy-efficiency measure | Participant Incentive |
|---|---|
|
$165 |
|
Air Conditioner Tune-ups with Refrigerant Adjustments
|
$200 |
|
Dehumidifier Replacement (ENERGY STAR Qualified - 3 sizes)
|
$40 |
|
Central Air Conditioner (CAC) Replacement, SEER 18
|
$330 |
|
$75 |
|
$350 |
Frequently Asked Questions
The CoolSaver program helps you improve your home comfort levels by improving indoor cooling and humidity control. In addition, you may save on your utility bills because increasing the energy efficiency of your cooling equipment helps reduce your electricity consumption during the summer season, when electricity demand is at its highest.
To participate in the CoolSaver program, you must be at least 18 years old and reside in Toronto's Richview South area. You also must implement the eligible measures no later than October 1, 2024.
The CoolSaver program was developed to deliver energy and demand savings in targeted, electricity-constrained areas of the province with identified system needs. For more information, visit the Local Initiatives page on SaveOnEnergy.ca.
Call 1-855-210-4001 or complete the Participant Intake Form. You will receive a response from our program service provider within five business days with next steps.
The table below shows the eligible measures and incentives in the Save on Energy CoolSaver program. For detailed eligibility rules for each measure, please refer to the measure eligibility section here.
| Eligible Measure | Participant Incentive |
|---|---|
| Air Conditioner Tune-ups | $165 |
| Air Conditioner Tune-ups with Refrigerant Adjustments | $200 |
| Dehumidifier Replacement (ENERGY STAR Qualified - 3 sizes) | $40 |
| Central Air Conditioner (CAC) Replacement, SEER 18 | $330 |
| Smart Thermostat | $60 |
There is no cost to participate in the CoolSaver program. However, as the financial incentive offered for the eligible measures may not fully cover the proposed services and equipment, participants may need to pay the difference to their contractors.
You do! Your selected qualified Save on Energy contractor will conduct an assessment of your existing equipment. You will have an opportunity to review the proposed upgrades and then agree to or decline any of them before the service begins.
Your selected CoolSaver qualified contractor will ensure that the existing equipment and any resulting waste products from the removal of existing equipment and installation of eligible measures are removed and disposed of appropriately at a municipal decommissioning facility. If there are any additional disposal costs, the participant is responsible for reimbursing the contractor and this will be clearly indicated on your invoice.
Yes, as long as your preferred contractor is a qualified CoolSaver contractor. Only qualified CoolSaver contractors are permitted to install and service eligible equipment in the CoolSaver program. If your preferred contractor is not yet qualified, please direct them to sign up by emailing contractors@coolsaver.ca.
This is intended to save you time and eliminate any potential concerns about the quality of the installations. CoolSaver-qualified contractors undergo training and regular quality assurance checks to ensure a uniform, high-quality experience for all program participants. Using an approved contractor means you are working with someone trained in industry best practices and who is subject to ongoing quality assurance evaluations.
While there shouldn’t be any issues with the newly installed equipment or any services provided under the program, if you have concerns about the quality of the work done, please call 1-855-210-4001, or email info@coolsaver.ca. You will receive a response from a Save on Energy representative within five business days.
We require your full name, residential address, email, and phone number to contact you and determine your eligibility. The collected information is only visible to the Independent Electricity System Operator (IESO) and the IESO's CoolSaver delivery partner. This information is also used in the quality assurance process for qualified contractor for evaluation and verification and with IESO subcontractors to perform evaluation and customer satisfaction surveys. All personal information is held in the strictest confidence according to our privacy policy.
If you are an experienced HVAC contractor who services the program zone, please contact us for more information at contractors@coolsaver.ca.