CoolSaver Program
Register for a free AC or Heat Pump tune-up and other instant discounts that help you stay cool and save on energy.
Reduce your energy bills with the CoolSaver program.
The Save on Energy CoolSaver program helps homeowners and tenants upgrade their home cooling systems to reduce their electricity consumption and energy costs.
Register for your free central air conditioner or Heat Pump tune-up. Save on cooling upgrades.
Think of an air conditioner (AC) tune-up like an annual health check. It helps catch problems early, avoids costly repairs, makes it run more efficiently and can reduce energy costs.
If you live in Ottawa, York Region or Toronto’s Richview South area (central and west Toronto and parts of southern Etobicoke), you may be eligible. Get a free AC tune-up and other cooling system upgrades to help keep you comfortable for less.
Why is the Tune-Up Free
These regions have been selected as areas with identified electricity needs. An AC/Heat Pump tune-up will help you reduce your electricity consumption and save on energy costs.
How it works
STEP 1:
Fill out the online registration form to confirm your eligibility.
STEP 2:
Connect with an authorized contractor to schedule your appointment.
STEP 3:
Complete your discounted upgrade or service.
Am I eligible? Participants must:
- Be a resident of eligible areas in Ottawa, York Region and Toronto—see qualifying postal codes below.
- Be a customer of Toronto Hydro, Hydro Ottawa, Hydro One or Alectra.
- Be a homeowner or tenant of a single-family home, including a single detached house, semi-detached house, row house and townhouse. Tenants must provide a signed consent form from the homeowner.
Eligible postal codes:
| Richview South (Toronto) | York Region | Ottawa Region |
|---|---|---|
|
M5A, M5C, M5E, M5G, M5H, M5J, M5K, M5L, M5M, M5N, M5P, M5S, M5T, M5V, M6A, M6B, M6C, M6E, M6G, M6H, M6J, M6K, M6L, M6M, M6N, M6P, M6R, M6S, M8V, M8W, M8X, M8Y, M8Z, M9A, M9B, M9C |
L3L, L3P, L3R, L3S, L3T, L4B, L4C, L4E, L4G, L4H. L4J, L4K, L4L, L4S, L6A L6B, L6C, L6E, L6G, L7B |
K1V, K1X, K2J, K2K, K2L, K2M, K2S, K2T, K2V, K2W, K4M, K1A, K1B, K1C, K1E, K1G, K1H, K1J, K1K, K1L, K1M, K1N, K1P, K1R, K1S, K1T, K1W, K1Y, K1Z, K2A, K2B, K2C, K2E, K2G, K2H, K2P, K2R, K4A, K4B, K4P |
Available discounts
| Available Services | Discount |
|---|---|
|
Central Air Conditioner (CAC) & Heat Pump Tune-Up A tune-up will boost the cooling performance and efficiency of your system after a thorough assessment, cleaning, and implementation of any recommended adjustments. As a result, your system will use less electricity helping you save on energy costs. Energy costs can also be reduced with lower consumption. Requirements:
What does a tune-up include? The tune-up includes an assessment of your CAC or Heat Pump system, as well as taking readings related to performance and efficiency. Requires cleaning of the condenser, blower , evaporator coil, and cleaning or replacement of filter (customer supplied). An approved contractor will make suggestions to improve efficiency, such as airflow and refrigerant adjustments. Customers will receive an assessment report upon completion of the service. |
Tune-up: FREE |
|
CAC Tune-Up with Refrigerant Adjustment Maintaining the correct refrigerant level in your AC system is essential for optimal cooling performance, energy efficiency, and longevity. CoolSaver data from 2024 demonstrated that Refrigerant Adjustments contributed to the greatest increases in efficiency and kW savings. Requirements:
What does a tune-up with Refrigerant Adjustment include? This consists of the same steps as in the tune-up, but if a refrigerant adjustment is recommended by the approved CoolSaver technician, and the associated charge is accepted by the customer, a $35 discount will be applied for this service. |
Tune-up: FREE Refrigerant Adjustment: |
|
CAC Replacement Replacing an old AC with a new one improves energy efficiency, reduces repair costs, improves air quality and enhances cooling performance, leading to lower electricity bills and a more comfortable living environment. Requirements:
*Interested in a heat pump rebate? Click here for more info on the Home Renovation Savings Program. |
$330 instant discount |
Frequently asked questions
The CoolSaver program helps you improve your home comfort levels by improving indoor cooling and humidity control. In addition, you may save on your utility bills because increasing the energy efficiency of your cooling equipment helps reduce your electricity consumption during the summer season, when electricity demand is at its highest.
To participate in the CoolSaver program, you must be at least 18 years old and reside in York Region, Ottawa or Toronto's Richview South area. You also must enter into a Participation Agreement and sign a Work Order no later than October 1, 2025. You must implement the eligible upgrades no later than December 31, 2025.
York Region, Ottawa, and the Richview South area of Toronto have been selected as areas of the province with identified electricity system needs. The CoolSaver program was developed to enable residential customers in these regions to lower their energy consumption and costs, and to lower overall demand for electricity to help maintain a reliable electricity system in their community. For more information, visit the Local Initiatives page on SaveonEnergy.ca.
Complete the Participant Intake Form. You will receive a response from our program service provider within five business days with next steps.
The table below shows the eligible upgrades and discounts in the Save on Energy CoolSaver program. For detailed eligibility rules for each upgrade, please refer to the upgrade eligibility section here.
| Upgrade | Discount |
|---|---|
| Air Conditioner Tune-ups | $165 |
| Air Conditioner Tune-ups with Refrigerant Adjustments | $200 |
| Central Air Conditioner (CAC) Replacement, SEER 18 | $330 |
You do! Your selected qualified Save on Energy contractor will conduct an assessment of your existing equipment. You will have an opportunity to review the proposed upgrades and then agree to or decline any of them before the service begins.
Your selected CoolSaver qualified contractor will ensure that the existing equipment and any resulting waste products from the removal of existing equipment and installation of eligible upgrades are removed and disposed of appropriately at a municipal decommissioning facility. If there are any additional disposal costs, the participant is responsible for reimbursing the contractor and this will be clearly indicated on your invoice.
Yes, as long as your preferred contractor is a qualified CoolSaver contractor. Only qualified CoolSaver contractors are permitted to install and service eligible equipment in the CoolSaver program. If your preferred contractor is not yet qualified, please direct them to sign up by emailing contractors@coolsaver.ca.
This is intended to save you time and eliminate any potential concerns about the quality of the installations. CoolSaver-qualified contractors undergo training and regular quality assurance checks to ensure a uniform, high-quality experience for all program participants. Using an approved contractor means you are working with someone trained in industry best practices and who is subject to ongoing quality assurance evaluations.
While there shouldn’t be any issues with the newly installed equipment or any services provided under the program, if you have concerns about the quality of the work done, please call 1-855-210-4001, or email info@coolsaver.ca. You will receive a response from a Save on Energy representative within five business days.
We require your full name, residential address, email, and phone number to contact you and determine your eligibility. The collected information is only visible to the Independent Electricity System Operator (IESO) and the IESO's CoolSaver delivery partner. This information is also used in the quality assurance process for qualified contractor for evaluation and verification and with IESO subcontractors to perform evaluation and customer satisfaction surveys. All personal information is held in the strictest confidence according to our privacy policy.
If you are an experienced HVAC contractor who services the program zone, please contact us for more information at contractors@coolsaver.ca.
Do you own or know of a business in York Region that could benefit from a similar AC tune-up? Check out the Commercial CoolSaver program for AC tune-ups on root-top units on commercial buildings and other instant discounts on energy-saving HVAC equipment.
This program is delivered in collaboration with Toronto Hydro, Hydro Ottawa, Hydro One and Alectra Utilities.